master technician

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Master Technician

Toyota

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Snows Toyota (Salisbury), Telford Road, Salisbury, UK

£37,000 - £52,000 yearly

Jul 15, 2026

Technician Full time

Role & Purpose

A Master Technician is a member of the Aftersales Team and will report to the Service Manager. The Master Technician will oversee a variety of workshop work in an efficient and safe manner helping to coordinate the other Technicians in the team. The aim is to meet customer requirements and maximise workshop utilisation and productivity.

At Snows…

Snows is a large, family run, automotive group based in the South and South-West of England. Our business differentiates itself from our competitors by delivering outstanding experiences for our customers, colleagues and manufacturer partners. Customer experience and colleague happiness is at the heart of our business, and we ensure that this focus is applied to everything that we do.

Responsibilities

Carries out vehicle services and repairs in accordance with brand technical standards.
Works in accordance with brand and dealership processes.
Liaises directly with customers where appropriate.
Provides support to less experienced colleagues.
Attends regular training to update technical skills.
Works as a full member of the workshop and dealership teams.
It is the responsibility of the technician to ensure that their immediate working environment is kept clean and devoid of any working practice which may be hazardous to either themselves or others.
Protective clothing and equipment supplied by the Company will be worn or used as and when appropriate.
Handling of waste products and hazardous materials must be carried out as per company policies and C.O.S.H.H. regulations.
LCV Technicians may also be asked from time to time to carry out other tasks not outlined above. Such tasks shall be reasonable and commensurate with the ability of the employee.

Skills & Competencies

Able to plan, organise self and meet agreed work deadlines.
Able to assimilate information quickly and provide considered responses.
Strong work ethic and adaptable to change.
Attention to detail and maintains good, accurate quality of work.
Ability to work to tight deadlines to achieve the business needs.
Able to react positively to organisational and market changes.

Essential & Desirable Skills & Qualifications

Essential:

Fluent written and spoken English.
PC, Microsoft, web literate.
Full, clean driving licence.

Desirable:

Proven track record of individual excellence
Previous vehicle knowledge and proven skills
MOT qualification
Relevant City & Guilds, BTEC or NVQ accreditation
Previous work experience in a franchise dealership
Highly skilled in fault diagnosis and hold the relevant MOT Tester qualification.
Commitment to delivering first class customer service.

Team Values

Honesty	Integrity	Respect for People
We provide open and honest guidance with all our customers, both internal and external.	We act with integrity, trust, and responsibility in everything that we do.	We are ambassadors for all our customers in promoting good working practices.

Brand

Toyota

Centre Name

Snows Toyota Salisbury

About Toyota

As one of the most famous brands in the world, here at Toyota, we put ‘kaizen’ or continuous improvement at the centre of everything we do. From the impact we have on the world around us, to building cars, to the experience a customer has in our retailers, we are always looking for ways to make things better. We recognise the importance of our people to the brand and are recognised as one of the best in providing automotive training, our team will help you to develop your skills and realise your ambitions.

Joining the Toyota team means that you will have the opportunity to be at the heart of our innovative brand, and really make a positive impact at the retailer you work for.

Company Profile