New opportunity not to be missed! Vantage are looking for an Apprentice Service Advisor to join our team based in Lexus Preston. I
This is a full time role and typically you will be expected to work between 08:30am and 5:30pm Monday to Friday equating to 40 hours per week.
About the Apprenticeship
Over a 15 month period as our Apprentice Service Advisor you will be involved in all aspects of customer service from;
- Scheduling work on customer vehicles
- Providing accurate estimates for servicing and repairs
- Ensuring the customer is fully aware of likely timescales and costs
- Promoting the sale of genuine parts and accessories where possible
- Selling additional products/ services and being up to date on current market promotions
Like all apprenticeships, your programme will combine training with paid employment, leading to nationally recognised qualifications. As a company we partner with a training provider who focus on high quality training within apprenticeships. In 1 week blocks you will complete 5 weeks of apprenticeship training which will be classed as off-the job, you will attend block release training at our state-of-the-art training centre in Derby. Off-the-job also includes time during your normal working hours to complete tasks, e-learning, assignments, or mentor guided tasks, you will be supported by your own Learning Advisor. You will be supported by a designated Assessor at the academy and by us whilst in the dealership, gaining valuable workplace skills by undertaking practical tasks and experiencing real-life challenges.
You will be provided with an individually tailored learning plan, with progress monitored by your Assessor who will make regular visits to you in your dealership for on the job assessment and guidance.
You will achieve:
· Customer Service Practitioner Level 2 Apprenticeship Standard
· Functional Skills – Maths, English and ICT
Toyota continues to lead the way with advanced Hybrid, Battery, Fuel cell, turbo charged Petrol Injection Engines and chassis technology. Because of this continued development, the need for skilled people working in the industry becomes ever greater. It’s not just about the vehicle technology either, to ensure we are the best retailer in every town, we need sophisticated parts and service systems too.
Ideally you’ll have achieved GCSE A-C equivalent or new grades 4-9 in Maths and English although this is not mandatory.
What benefits we offer our employees:
· Preferential rates for servicing / repairs on your family and friend’s cars
· 30 days of holiday (inclusive of bank holidays) which increases with service up to 33 days
· Staff Car Scheme
· Access to a membership with shopping discounts
· Contributory workplace pension scheme
No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.
At Vantage, we are proud to operate in fourteen locations across Yorkshire and Lancashire representing Toyota and Lexus amongst others.
We know that life isn’t all about work but it is a big part of it. Therefore, we try and make working here work for you. We value every member of our Team and their individual development within the company. By offering unrivalled support and training in a friendly, inclusive, and professional working environment with great rewards, our aim is for Team Members to share in our growth and success. So, if you want to join a company in a fast-paced industry and you think you’ve got the right credentials, please apply.