Our passion to provide the highest quality of customer service is key in everything we do, and we now have an opportunity for an experienced and customer focused Parts Advisor to join our team at Vantage Toyota & Lexus Leeds.
About the Role
In this customer facing role you will plan and co-ordinate the dealership’s Parts sales to meet customer requirements and maximise sales volumes and margins. You will build a rapport with customers, communicating via telephone and face to face in order to gain a good understanding of the customer’s needs and be able to guide them towards the product that will best meet their needs and requirements.
You will order parts on behalf of the Service team and maintain the agreed stock and accessory levels along with completing all relevant administration such as customer records and invoicing.
To be considered for this role you must have previous motor industry experience.
Our ideal Parts Advisor
To be successful in this role you will:
- Be of smart appearance, confident, professional and an enthusiastic individual with a passion for delivering great customer service and a desire to exceed customer expectations.
- Have the ability to build a long lasting relationship with our customers and have a good understanding of their needs in order to guide them towards the product they require.
- Have gained experience in stock ordering and stock intake in a similar customer facing role.
- You must hold a full clean UK Driving Licence.
What we offer our Parts Advisor
As well as a stable long lasting career, we offer a competitive salary package subject to experience consisting of a basic salary and bonus to reward your performance, this can be increased as you progress your career.
You will also receive 30 days of holiday (inclusive of bank holidays) along with various other benefits, including a staff car scheme and contributory workplace pension scheme.
As for training and development you will enrolled on to all courses relevant to you and your role. As your career progresses, we offer fantastic opportunities to develop with the brand but also within the Vantage group by giving supported training and an environment where we encourage personal growth
At Vantage, we are proud to operate in fourteen locations across Yorkshire and Lancashire representing Toyota and Lexus amongst others.
We know that life isn’t all about work but it is a big part of it. Therefore, we try and make working here work for you. We value every member of our Team and their individual development within the company. By offering unrivalled support and training in a friendly, inclusive, and professional working environment with great rewards, our aim is for Team Members to share in our growth and success. So, if you want to join a company in a fast-paced industry and you think you’ve got the right credentials, please apply.
Lexus is a global luxury lifestyle brand that keeps Omotenashi, the Japanese spirit of hospitality, at the heart of what we do. From the beginning, we were determined to treat customers better than any other car company, treating every customers as they would a guest in their own home.
For over a number of years, Lexus has pioneered and perfected electrification, culminating in hybrid and electric cars that are exciting, efficient and durable. The ancient Japanese concept of 'Takumi' is essential to all that we do. It applies a subtle human touch to every aspect of Lexus' design and development, whilst keeping passion, spirit and the customer at the forefront of everything we do.
Joining the Toyota and Lexus teams means that you will have the opportunity to be at the heart of our innovative brands, and really make a positive impact at the retailer you work for.