Engineered for luxury and performance, powered by cutting edge hybrid engine technology. Ready to join the world’s no.1 motoring brand and officially Whatcars? Most reliable vehicle manufacturer?
We are delighted to present an exciting opportunity for a talented Business / Fleet Sales automotive professional to join an award winning Dealership group and Britain’s largest Toyota and Lexus retailer.
Lexus Business Fleet Manager
Plus company car + mobile phone + laptop
Lexus is the luxury vehicle division of the Japanese automaker Toyota. The Lexus brand is marketed in more than 90 countries and territories worldwide and is Japan's largest-selling maker of premium cars.
Some of our accolades include:
What Car? UK’s most reliable car brand
Best Open Top Car in the UK Car of the Year Awards 2021.
Lexus LC 500 Convertible Best luxury car of 2021
What Car? UK’s most reliable car brand
Feefo Gold Trusted Service Award
Established in Milton Keynes in 2002, we are an award-winning company and Britain’s largest Toyota and Lexus retailer, with branches in Bedfordshire, Buckinghamshire, Cambridgeshire, Essex, Hertfordshire, Norfolk, Northamptonshire, Suffolk, Staffordshire and the West Midlands.
Business Fleet Manager Key Duties:
Building rapport and qualifying customer requirements:
+ Plans and organises own daily selling activity – for example by telephoning sales prospects (previous/existing Fleet customers, general enquiries, sales leads and cold calling) to win new business
+ Talks and listens to customers to build rapport and understand their requirements in full
+ Designs and delivers bespoke sales presentations where appropriate, aimed specifically at individual customers
+ Qualifies own understanding of the customers requirements – through discussion and gauging the customer’s reaction to alternative options – to build the closest possible match between the final solution and the customer
Agreeing the details of the sale:
+ Ensuring all vehicles presented for part exchange are appraised in the correct manner, agreeing a purchase price with the Used Car Sales Manager
+ Agreeing finance arrangements (where appropriate) and payment methods with the customer direct, ensuring both provider and company policy are strictly adhered to
+ Writing proposals, where appropriate to obtain agreement on suggested solutions
+ Managing performance to achieve key targets and deliver continuous improvement:
+ Monitoring own performance against agreed Fleet sales and customer retention targets, working with the General Manager to review progress and develop action plans where appropriate
+ Continuously reviews and improves Fleet sales processes and systems to deliver increased levels of customer delight whilst maximising profitability
Working as a full member of the Centre team:
+ Working with colleagues and teams across the Centre to provide a seamless service to customers (e.g. by informally observing and responding to the needs of customers who are not being attended to by other members of staff)
+ Ensuring opportunities for sales by other teams are followed up by the most appropriate specialist
You will ideally possess automotive experience, including a background in sales or fleet sales, and be committed to identifying and developing prospects with the aim of maximising sales and profitability from fleet vehicles and finance, warranty and mechanical breakdown products.
Interested? Apply here for a fast-track path to our Group Business Centre Manager..
Your Experience / Background / Previous Roles May Include:
Fleet Manager, Fleet Sales Manager, Business Centre Manager, Automotive, Dealership
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Lexus is a global luxury lifestyle brand that keeps Omotenashi, the Japanese spirit of hospitality, at the heart of what we do. From the beginning, we were determined to treat customers better than any other car company, treating every customers as they would a guest in their own home.
For over a number of years, Lexus has pioneered and perfected electrification, culminating in hybrid and electric cars that are exciting, efficient and durable. The ancient Japanese concept of 'Takumi' is essential to all that we do. It applies a subtle human touch to every aspect of Lexus' design and development, whilst keeping passion, spirit and the customer at the forefront of everything we do.
Joining the Toyota and Lexus teams means that you will have the opportunity to be at the heart of our innovative brands, and really make a positive impact at the retailer you work for.