Excellent career-development opportunity (Motor trade experience NOT essential) – Calling candidates with previous sales / customer care experience looking to develop their skills within the world's number one automotive brand.
Sales Executive – New Career Opportunity – No.1 Global Car Brand
Woodford Green IG8
OTE £60,000 (£15,000 Starting Base) + Company Car + Benefits + Leading Industry Training
We are a highly successful automotive retailer. As one of the leading Toyota and Lexus Centres in the UK we are passionate about ensuring our customers are always the highest priority in every circumstance.
We're looking for someone with a real consultative approach, enthusiasm and an eagerness to work.
Sales Executive Key Role Areas
Builds rapport and qualifies the customer’s requirements:
+ Understands the customer journey experience
+ Talks and listens to customers to build rapport and understand their requirements
+ Qualifies own understanding of the customer’s needs – to build the closest possible match between the product and customer
+ Demonstrates the most suitable options to the customer, understanding and adapting to their style and buying strategy and encouraging them to experience the product (e.g. test drive)
+ Uses a good understanding of the customer’s needs to guide him/her towards the best choice for them
+ Manages own diary and appointments to ensure appropriate allocation of time with customers
Agrees the details of the sale:
+ Ensures sales opportunities are maximised for the full range of services and products, including warranties and service plans
+ Maintains a daily log of customer activity in order to measure and review demonstrator to sales ratios
+ Appraises and agrees the sale price in an open and friendly manner, ensuring the Sales Manager authorisation is discreetly gained as necessary
+ Introduces finance options prior to agreeing the payment method with the customer direct, working within company guidelines
Develops relationships to win new business:
+ Plans and organises own daily selling activity – for example by telephoning sales prospects (previous/existing customers or general enquiries) to obtain new business
Works as a full member of the Centre team:
+ Works with colleagues and other teams across the Centre to seek out and deliver continuous improvements and provide a seamless service to customers.
+ Understands and follows relevant aspects of Centre Standards
+ Maintains a professional manner and high standards of personal presentation at all times
This is a full time role with a competitive package offered. Experience is desirable but not necessary, you must be able to work weekends.
We are an equal opportunities employer.
You may have worked in the following capacities:
Retail Sales Executive, Retail Sales Consultant, Sales Product Specialist, Retail Supervisor, B2C Sales, B2B Sales, Automotive Sales, Car Dealership.
Interested? Apply here for a fast-track path to the Hiring Manager
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Lexus is a global luxury lifestyle brand that keeps Omotenashi, the Japanese spirit of hospitality, at the heart of what we do. From the beginning, we were determined to treat customers better than any other car company, treating every customers as they would a guest in their own home.
For over a number of years, Lexus has pioneered and perfected electrification, culminating in hybrid and electric cars that are exciting, efficient and durable. The ancient Japanese concept of 'Takumi' is essential to all that we do. It applies a subtle human touch to every aspect of Lexus' design and development, whilst keeping passion, spirit and the customer at the forefront of everything we do.
Joining the Toyota and Lexus teams means that you will have the opportunity to be at the heart of our innovative brands, and really make a positive impact at the retailer you work for.