John Roe Group is a 3^rd generation family owed business with over 57 years’ experience, with over 100 employees across four showrooms in Lincolnshire and Humberside, we offer a professional, supportive and rewarding working environment with genuine opportunities for growth and progression.

 We here at Toyota have been accredited with 'Best Employer In Town' showing that we have been recognised as an outstanding employer within our industry.

 We are driven by strong Core Values — integrity, teamwork, accountability and a commitment to excellence — and we recognise and reward those who stand out for the right reasons.

 We’re looking for a skilled Service Manager to join our team at our  site and build a long-term career with us.

 About Us

The John Roe Group is a family-owned business with 50+ years’ experience and a commitment to exceptional customer service. We proudly represent Toyota and Lexus across four sites in Lincolnshire and Humberside. As a Toyota Silver Accredited “Best Employer in Town” centre, we value work/life balance and career development.

The Role

We are seeking a proactive LBDM to grow Fleet and Local Business opportunities. You will build strong customer relationships, deliver tailored vehicle solutions and achieve Fleet sales targets in line with KPIs.

What We’re Looking For

• Proven Fleet or automotive sales success
• Strong business development and CRM skills
• Excellent communication and organisation

·         Customer-focused and target-driven

·         Ability to work independently and as part of a team

• Good Maths and English (minimum standard)

Benefits

• Competitive salary + performance bonus
• 22 days holiday + Bank Holidays
• Training and career development
• Staff discount scheme
• Friendly, team-focused environment
• No Sunday working

Desirable: Fleet/LCV experience or NVQ Level 2+ in Customer Service/Retail.

Key Responsibilities

• Develop Fleet and business opportunities
• Build and maintain customer relationships
• Match clients with suitable vehicle solution
• Negotiate sales and present add-ons
• Manage orders and customer communication
• Drive retention and renewal opportunities
• Collaborate across departments
  
  

Key Success Measures

• Fleet sales and profitability
• Customer satisfaction and retention
• Add-on product performance
• Compliance and team collaboration
  
  

Core Values

We act with honesty, loyalty and respect. We stay positive and accountable. We aim for continuous improvement and build lasting customer relationships.

If you are motivated, professional and eager to grow within a family-oriented business, we would love to hear from you.