Your expertise as a Diagnostic Technician involves interpreting complex error codes and performing precise troubleshooting to pinpoint mechanical or electrical issues. You play a critical role in maintaining vehicle performance and reducing downtime by providing accurate repairs and maintenance recommendations. This position demands expertise in automotive systems, electrical components, and industry-standard diagnostic tools is essential for accurate fault detection and timely maintenance.
Ideally, we are looking for candidates with previous Toyota experience, however other franchise diagnostic experience will be considered.
KEY TASKS:
- Undertake diagnostic activities to identify causes and solutions for customer vehicle issues
- Conduct electronic visual health checks on all vehicles and provide a comprehensive report with expert advice and recommendations for customers
- Complete scheduled vehicle servicing in line with manufacturer guidelines
- Liaise directly with customers and service advisors, providing outstanding customer service
- Ensure vehicle servicing activities are completed in a safe and high-quality manner, in line with both internal and manufacturer requirements
- Participate in ongoing training and development to ensure product and service knowledge is up to date
- Assist and coach your colleagues with technical assistance.
- Maintain a clean & safe work bay.
SKILLS and QUALIFICATIONS
- Relevant City & Guilds, BTEC or NVQ accreditation
- Previous work experience in a franchise dealership
- Highly skilled in fault diagnosis
- Ability to work as part of a team.
- Commitment to delivering first class customer service.
- Able to plan, organise self and meet agreed work deadlines.
- Full Clean Driving Licence Required
BENEFITS
- Highly competitive salary and bonus scheme
- Full training and support to help you immerse yourself in the role.
- Genuine career progression
- 30 days annual leave including bank holidays, increasing on tenure
- Loyalty & Long Service Awards
- Life Insurance
- Car Leasing Scheme
- Eyecare Vouchers
- Discounts on car purchases / repairs / parts
- Employee Assistance Programme
At Currie Motors, we are a family-owned, fourth-generation dealership group with over 80 years of automotive excellence and more than 50 years in the UK. As a business that has been passed down through generations, we take pride in our strong reputation for delivering exceptional customer service.
With a legacy built on trust, innovation, and teamwork, we offer our employees ongoing training, career development opportunities, and a supportive workplace culture. Our diverse team, made up of professionals from various backgrounds, is at the heart of our success.
If you’re looking to grow your career with a well-established and forward-thinking company, Currie Motors is the place for you!
About Toyota
As one of the most famous brands in the world, here at Toyota, we put ‘kaizen’ or continuous improvement at the centre of everything we do. From the impact we have on the world around us, to building cars, to the experience a customer has in our retailers, we are always looking for ways to make things better. We recognise the importance of our people to the brand and are recognised as one of the best in providing automotive training, our team will help you to develop your skills and realise your ambitions.
Joining the Toyota team means that you will have the opportunity to be at the heart of our innovative brand, and really make a positive impact at the retailer you work for.