Jemca are currently offering a fantastic opportunity as a Trainee Customer Consultant to join our business based out of our Lexus Croydon dealership.
The Lexus Trainee Customer Consultant Programme is delivered as a collaboration between Lexus (GB) and Lexus retail Centres around the country. With over 200 franchised Centres, this industry-leading Traineeship offers outstanding work environments, a comprehensive training programme that will fast track Customer Consultants to their full potential, formal industry accreditation and a structured career progression leading ultimately towards management.
Following a 12-week programme of accelerated learning with the Toyota/Lexus Academy and within a participating retail Centre, the Toyota Customer Consultant Trainee’s role is to sell some of the best-known vehicle models in the world.
The Lexus Customer Consultant Trainee will present, demonstrate and sell cars and build lasting relationships with new and existing customers. In the process, they will help the Centre to achieve its performance objectives. During and following training, the Trainee will build strong relationships with customers by phone, email and face-to-face meetings, demonstrating exemplary interpersonal and communication skills.
Trainees will be employed by one of Lexus’s participating Centres from the start of the Programme. They will achieve full Customer Consultant status on satisfactory completion of the training, 3 to 6 months after starting the programme.
Lexus Trainee Customer Consultant Responsibilities
Trainee must have:
Desirable attributes include:
Jemca Car Group is one of the UKs largest Toyota and Lexus dealerships, employing over 500 employees across sites in Greater London and Thames Valley. Owned by Toyota Tsusho Corporation, a global brand made up of over 428 companies with particular expertise in the automotive sector, we are specialists in our field and are committed to ensuring our customers receive the best experience and service when they visit one of our retail centres.
We believe actions speak louder than words and we set ourselves apart by recruiting fantastic people with a passion for our industry and a desire for success. We pride ourselves in providing our employees with the tools they need to deliver excellence whether that is through our investment in state-of-the-art facilities and equipment or through our commitment to their personal and professional growth through our market leading development programmes. What's next? If you're a professional looking for a role with realistic career progression within a business that promotes positive change and development this is the role for you.