Jemca are currently offering a new opportunity as a Sales Transaction Controller to join our business based out of our Toyota Bromley dealership. As a Sales Transaction Controller, you will help look after the finance and insurance sales process from beginning to end. You will be 2nd facing customers and deal stacking daily while delivering excellent customer service.
You will be working very closely with the General Sales Manager alongside supporting the Car Sales Executives. This role would suit an experienced Business/Transaction Manager looking to increase their OTE and knowledge on hybrid technology.
What We Need
- Understand the customer journey experience and build strong relationships with customers
- Demonstrate the most suitable options to the customer, ensuring they understand the options clearly
- Help coach and manage the team always leading from the front
- Work with customers in a friendly and open way to identify the most appropriate new/used vehicle, finance, warranty or insurance products
- Ensure the team follows the Financial Conduct Authority (FCA) standards so all finance products that are sold meet the guidelines
- Manage sales and F&I performance in line with company requirements & KPI’s
- Carry out Sales Controller duties. I.e., Managing the team, second facing and deal stacking
- Liaise with Sales Executives to ensure that the opportunity is available to discuss finance options with all customers
- Help 2nd face customer making sure we have met all their requirements
- Produce and explain finance quotes, using knowledge of the cost and margin of various funding options to maximise commission whilst also meeting customer needs
- Help stack the deal with the Sales Executive and ensure that the customer is fully satisfied
- Be on hand to cover Sales Manager responsibilities
Your Skills
- Have previous experience of working towards Finance and Insurance targets
- Proven track record in sales
- A clean, current driving licence
- Excellent customer service skills
- Have experience within the Automotive industry in sales
- Must be an experienced business/transaction Manger.
- Have the drive to succeed
- Work efficiently under pressure
- Have previous experience of working in an FCA regulated environment and be FCA compliant.
What We Offer
- Excellent basic salary
- Toyota training pushing you through the ranks
- Bonus scheme based on hitting targets
- Additional bonus-based GP
- Modern work environment with top facilities
- Real career progression based around your aspirations
- Market leading benefits including healthcare, pension, childcare and company lease scheme
Our Company
Jemca Car Group is one of the UK's largest Toyota and Lexus dealerships, employing over 500 employees across sites in Greater London and Thames Valley. Owned by Toyota Tsusho Corporation, a global brand made up of over 428 companies with particular expertise in the automotive sector, we are specialists in our field and are committed to ensuring our customers receive the best experience and service when they visit one of our retail centres. We believe actions speak louder than words and we set ourselves apart by recruiting fantastic people with a passion for our industry and a desire for success. We pride ourselves in providing our employees with the tools they need to deliver excellence whether that is through our investment in state-of-the-art facilities and equipment or through our commitment to their personal and professional growth through our market leading development programmes.
Toyota Bromley is dedicated to delivering outstanding customer service and expert support across all areas of the Toyota experience. Whether you're looking for a new or approved used Toyota, booking a service, or seeking aftersales advice, our friendly team is here to help. With a strong reputation for reliability and customer care, we’re proud to represent one of the world’s leading automotive brands. At Toyota Bromley, we combine trusted expertise with a welcoming, professional environment to ensure every visit is as smooth and enjoyable as possible.
About Toyota
As one of the most famous brands in the world, here at Toyota, we put ‘kaizen’ or continuous improvement at the centre of everything we do. From the impact we have on the world around us, to building cars, to the experience a customer has in our retailers, we are always looking for ways to make things better. We recognise the importance of our people to the brand and are recognised as one of the best in providing automotive training, our team will help you to develop your skills and realise your ambitions.
Joining the Toyota team means that you will have the opportunity to be at the heart of our innovative brand, and really make a positive impact at the retailer you work for.
