Vantage are looking for an Aftersales Manager to join our team based in Lexus Leeds. In return you will receive a competitive salary of up to £63,000 per annum including OTE bonus and excellent benefits!
Our passion to provide the highest quality of customer service is key in everything we do and we now have an opportunity for an experienced and customer focused Aftersales Manager to join our team at Vantage Lexus Leeds.
About the Role
This is an exciting and challenging role. Reporting to the Centre Principal, you will be responsible for leading and motivating the aftersales team by personally demonstrating and encouraging the skills and behaviours associated with the company and manufacturer's brand values.
Customer engagement will be at the forefront of everything you do as well as encouraging your team to deliver in a busy pressurised environment and maintaining high customer standards.
You will be responsible for all aftersales/service activity to deliver profitability and customer satisfaction, working with teams across the centre and other dealerships to provide a seamless service to customers.
This is a full time role and typically you will be expected to work between 8:30am and 5:30pm Monday to Friday, alternate Saturdays.
Our ideal Aftersales Manager
To be successful in this role you will:
- Present strong management and coaching skills gained in a similar role and environment
- Possess excellent communication, negotiation and presentation skills
- Hold the ability to multi-task and work well in a fast-paced environment producing great results of outstanding customer service and selling
- Hold a full clean UK driving licence
What we offer our Aftersales Manager
As well as a stable career, we offer a competitive salary package subject to experience, consisting of a basic salary and bonus to reward your performance, which can be increased as you progress your career.
We offer fantastic opportunities to develop with the brand but also within the Vantage group by providing training and an environment where we encourage personal growth.
We offer 30 days annual leave (inclusive of bank holidays) which increases with service along with various other benefits, including a staff car scheme and contributory workplace pension scheme.
Lexus Leeds is a professional, welcoming, and forward-thinking team that takes pride in delivering a luxury experience - not just for customers, but for colleagues too. Known for their attention to detail and passion for the Lexus brand, the team at Lexus Leeds are supportive, approachable, and driven to exceed expectations. It’s a place where high standards are matched by genuine teamwork, and where every member is encouraged to grow, innovate, and deliver excellence. Working with Lexus Leeds means being part of a team that truly embodies the spirit of Omotenashi - anticipating needs and providing a seamless, respectful service at every turn.