A new opportunity not to be missed within our Vantage Contact Centre at Toyota Leeds! We are looking for a Contact Centre Advisor to join our team. In return you will receive a competitive package of up to £31,144.26 OTE which includes a generous bonus, plus excellent benefits including participation in our Staff car scheme!
At Vantage we have built carefully on our recent success and we are proud to operate in fourteen locations across Yorkshire and Lancashire representing Toyota, Lexus, Kia and Škoda.
About the Role
We are looking to recruit an experienced Contact Centre Advisor to join our busy team. You will be responsible for booking annual services, MOT’s and repairs through inbound and outbound calls. There will also be an element of cross selling within this role.
Customer experience is at the centre of everything we do. This is a customer focused role and will involve dealing with our valued customers over the phone and email whilst also liaising with our dealerships to resolve any issues.
This a full time permanent position working 42.5 hours Monday to Friday including Saturdays on a rota basis.
Our ideal Contact Centre Advisor
To be successful in this role you will:
- Have a friendly and professional telephone manner
- Have previous experience in a customer service role
- Be able to work at pace with accuracy and attention to detail
- Be self-motivated and able to manage to own workload
What we offer our Team Member’s
As well as a stable career, we offer a competitive salary package subject to experience, which can be increased as you progress your career. The package for this role is up to £31,144.26 OTE and there is a strong potential to earn over this.
We offer fantastic opportunities to develop within the Vantage group by giving supported training and providing an environment where we encourage personal growth.
We offer 30 days of holiday (inclusive of bank holidays) which increases with service along with various other benefits, including a staff car scheme and contributory workplace pension scheme.
At Vantage Toyota Leeds, we are more than just a dealership—we are a team of dedicated professionals passionate about Toyota's innovative technology and exceptional customer care. As part of the Vantage Motor Group, we take pride in our reputation as a leading Toyota centre in the region, committed to delivering excellence in everything we do.
Working here means joining a supportive, close-knit team where your skills and ambitions are nurtured. With a focus on personal development, we provide comprehensive training, career progression opportunities, and a dynamic working environment.
Whether you're starting your automotive career or looking to grow with an industry leader, Vantage Toyota Leeds offers the perfect platform to achieve your goals. Join us and play a key role in shaping the future of mobility while delivering the outstanding service our customers deserve.