
Workshop Controller- Toyota Basingstoke
Basic Salary £34,272pa plus OTC Circa £42k
40 hours per week
Work on great cars, with great people.
Enjoy support that’s second to none as a Workshop Controller at Group 1.
The Workshop Controller is responsible for ensuring service and repairs are carried out effectively and accurately to achieve the highest possible standards for technical quality. The Workshop Controller is also responsible for ensuring maximum productivity in the workshop. They liaise between Service and the Technicians to ensure that all required work is actioned effectively and efficiently, keeping the customers expectations top of mind. Driven by exceeding targets and motivating the team to succeed would be a natural skill that our Workshop Controller possesses.
Best of all, you’ll be part of a fun, friendly team that will support you every day.
What we can offer you
What you’ll do day to day
• Monitor Progress of repairs and service and communicate to service advisor of any delays
• Check capacity in the workshop based on any additional work requirements
• Ensure that quality checks are carried out as per Inchcape and brand guidelines
• Monitor and give feedback on Technicians quality and efficiency
• Allocate work to qualified technicians
Helpful skills and qualifications
Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.
Be part of something big
Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.
But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values
At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.
Respect - Integrity - Transparency - Teamwork – Professionalism
These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
Group 1 Toyota Basingstoke is a key part of the Group 1 Automotive family, a global leader in the automotive sector. Our dealership combines Toyota’s innovative and sustainable automotive solutions with a dynamic, supportive work environment.
As part of our team, you’ll have access to industry-leading training, clear career progression opportunities, and the chance to represent one of the world’s most trusted automotive brands. Whether your role is in sales, aftersales, or management, you’ll join a dedicated team focused on delivering exceptional customer service while fostering a positive and inclusive workplace culture.
If you’re ambitious, customer-focused, and looking to build a rewarding career, Group 1 Toyota Basingstoke offers the perfect environment to grow and succeed.