The Role:

Join our team at a busy Aftersales Centre, where you'll be fully trained in all aspects of the service reception. As a Service Advisor, you will play a key role in delivering exceptional customer service. You'll assist customers who require vehicle servicing, MOTs, or repairs. You'll also manage bookings, liaise with the service team, and act as the primary point of contact for customers throughout their vehicle's repair process.

Responsibilities include:

• Greeting customers upon arrival
• Handling telephone bookings and inquiries
• Managing administrative tasks
• Providing support to the service team

We are looking for someone who is customer-focused, with excellent communication skills, both face-to-face and over the phone. 

Requirements:

• Strong IT literacy and the ability to quickly learn in-house systems ( CDK, previously Kerridge)
• Enthusiastic, energetic, and detail-oriented
• Professional appearance, as you'll be the first point of contact for customers
• Previous experience in a customer-facing role is essential 

This role is ideal for someone with customer service experience who has an interest in sales and is looking to start or advance their career in the automotive industry. Full training and clear career progression will be provided.

Benefits:

• 22 days annual leave (increasing with service), plus 8 bank holidays
• Loyalty & Long Service Awards
• Employee Assistance Programme
• £500 Employee Referral Scheme 
• Car Leasing Scheme (after qualifying period)
• Eyecare Vouchers
• Discounts on car purchases, repairs, and parts
• Ongoing in-house and manufacturer training 

Experience:

• Customer service: 1 year (required)

Work authorisation:

• United Kingdom (required)

Working Hours:

• Monday - Friday: 8:00 AM – 6:00 PM (with a 1-hour lunch break)
• Saturday: 8:00 AM – 1:00 PM (on a 1 in 3 rota basis)

At Currie Motors Toyota Kingston, we’re proud to create a workplace that inspires growth, innovation, and teamwork. Located in the vibrant town of Kingston, our centre combines Toyota’s forward-thinking ethos with a supportive and professional environment for our employees.

Joining our team means becoming part of a company that values your skills and ambition. We offer excellent training programs, career progression opportunities, and a workplace culture that champions collaboration and respect. Whether you’re in sales, service, or administration, you’ll work alongside a dynamic team that’s passionate about delivering excellence.

At Currie Motors Toyota Kingston, we’re committed to your success and personal development. Together, we don’t just meet expectations – we exceed them.