Vantage are looking for a Service Advisor to join our team based in Toyota Blackburn. In return you will receive a competitive salary of up to £25,282.40 per annum (Dependant on experience), up to £32,882.40 including OTE with excellent benefits!

At Vantage we have built carefully on our success and we are proud to operate in thirteen locations across Yorkshire and Lancashire representing Toyota, Lexus, Kia and Škoda.

This is a full time role and typically you will be expected to work Monday to Friday and alternative Saturdays on a rota basis.

What benefits we offer our employees:

• Preferential rates for servicing / repairs on your family and friend’s cars
• 30 days of holiday (inclusive of bank holidays) which increases with service up to 33 days
• Staff Car Scheme
• Enhanced Maternity and Paternity Package
• Access to a membership with shopping discounts
• Contributory workplace pension scheme

Our ideal Service Advisor will;

• Have previous experience in a similar role.
• Be of smart appearance, confident, professional and an enthusiastic individual with a passion for delivering great customer service and a desire to exceed customer expectations.
• Have the ability to build a long lasting relationship with our customers and have a good understanding of their needs in order to guide them towards the product/service.
• Be able to work under your own initiative as well a part of a bigger team and co-ordinate workshop activity to deliver agreed work.
• You must hold a full clean UK Driving Licence.

About the Role

This role involves providing excellent customer service to all our customers through scheduling work on customer vehicles, providing accurate estimates for servicing, repairs and ensuring the customer is fully aware of likely timescales and costs.

You will also be encouraged to promote the sale of genuine parts and accessories whenever possible, acting on opportunities to sell additional products/services and market current promotions.