Telephonist - Toyota Warrington
40 Hours per week
Here at Inchcape we offer a long list of great benefits including:
And much more….
As a Telephonist you will deliver an incredible customer service experience to all you speak to. You will contribute to ensuring that the telephone system is operated effectively and efficiently, and ensure the smooth running of the telephone ‘hub’, As a Receptionist and Telephonist you will build rapport with our customers, establish their needs quickly in order to create a bespoke service for them. Our Receptionists are our Brand Ambassadors, reflecting the brand image and standards in everything they do.
· Answer and manage telephone system
· Accurately record calls & visits and relay messages in timely manner
· Some invoicing & filing may be required
· Follow company brand standards
· Assist other departments, as necessary
· Excellent communication skills, both written and verbal
· IT literacy
· Incredible customer service skills
· The ability to multi task and work under pressure
· A friendly and approachable manner
Inchcape is a leading independent global automotive distributor and retailer. We aim to deliver an outstanding customer experience at every one of our franchised dealerships, and to support this all our dealerships have specialist, manufacturer trained staff to ensure you and your car receive the best possible attention.
OUR VISION: To be the world’s most trusted automotive Distributor.
Inchcape is ambitious! We are pursuing a strategy of growth, both organically and by acquisition, across the globe. We have a number of exciting opportunities for equally ambitious talent